Terms of service

Welcome to Radiant Roots. These terms apply when you browse our website or place an order.

Please provide accurate contact, delivery and payment information when ordering.

Prices are displayed in Australian dollars (AUD). Shipping charges and your order total are shown at checkout before payment.

Product features, colours, accessories and charging methods depend on the variant selected. Please read the product description carefully and follow the manufacturer’s instructions.

If we cannot fulfil your order, we will contact you and refund any items we cannot supply.

If you need to change or cancel an order, email us promptly. Changes may not be possible once fulfilment has started. This does not affect your rights under Australian Consumer Law.

Delivery estimates and return arrangements are explained in our Shipping Policy and Return and Refund Policy. Our Privacy Policy explains how personal information is handled.

You must not use this website for fraudulent or unlawful activity.

Nothing in these terms excludes or limits rights or remedies available under Australian Consumer Law.

We may update these terms for future orders. Updates will not retrospectively remove rights relating to an existing purchase.

For questions, contact mutu202605@gmail.com.